Last Updated: July 2, 2026
Norovain (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or interact with our services. By using our website, you consent to the practices described in this policy.
1. Information We Collect
We collect information you provide directly to us, including:
- Contact information (name, email address, phone number, shipping and billing address)
- Payment information (processed securely by our payment providers)
- Order details and communication history with customer service
We also automatically collect certain technical information such as IP address, browser type, device information, and browsing activity through cookies, web beacons, and similar technologies.
2. How We Use Your Information
We use the collected information to process and fulfill your orders, communicate with you about your orders, provide customer support, improve our website and services, send marketing communications (with your consent where required), and comply with legal obligations.
3. Sharing Your Information
We work with trusted service providers such as Shopify, payment gateways, email service providers, and international logistics companies to support our operations. These partners are contractually required to maintain the confidentiality and security of your information and may only use it for the specific services they provide to us.
4. Data Security
We implement industry-standard security measures, including SSL encryption, to protect the transmission of your personal and payment information. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or electronic storage is 100% secure.
5. Your Privacy Rights (U.S. Residents)
Depending on your state of residence, you may have the right to access, correct, delete, or opt out of the sale of your personal information. To exercise these rights, please contact us at service@noravain.com. We will respond to your request within the applicable legal timeframe.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your shopping experience, analyze website traffic, remember your preferences, and deliver personalized content. You can manage your cookie preferences through your browser settings at any time.
7. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website with an updated “Last Updated” date. Your continued use of the website after such changes constitutes your acceptance of the revised policy.
If you have any questions or concerns about our Privacy Policy, please contact us at service@noravain.com.